Our cancellation policy
We have relaxed our booking terms and conditions for all stays booked for the 2021 season.
You can cancel or amend your stay up to 1 days before your arrival free of charge due to a COVID-19 related reason*. You will be offered either refund or a non-refundable voucher for the amount paid valid for 18 months from the date of issue, less administrative and insurance costs.
These provisions are in addition to our current General Terms and Conditions of Sale. We are keeping an eye on the situation and on the recommendations issued by the public and health authorities and we will inform you of any other decisions we have to take on this page.
* The campsite has to close its doors, your place of residence is under confinement, closing of borders due to COVID-19, one of your party has COVID-19 at the time of departure
** within the limit of the number of accommodations available at the time of cancellation